AELVARION Refund Policy

At AELVARION, our aim is to ensure complete satisfaction with our products and services. If you are not entirely satisfied with your purchase, we are here to help.

Eligibility for Refunds

• Refunds are available for products returned in their original condition within 30 days of purchase.
• Services that have commenced are not eligible for refund, unless otherwise stated in specific agreements.

Process for Refund

1. Contact our customer support team at [email protected] to initiate the refund process.
2. Provide proof of purchase and details of the product or service.
3. Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

Exceptions

Certain items and services are exempt from being returned. These include special order items, personalized products, and downloadable software products.

Contact Information

If you have any questions about our refund policy, please contact our support team: